Privacy Policy

Data Controller

Personal Data We Collect

Depending on how you use the Website, we may collect the following categories of data:

• Technical and browsing data: IP address, device identifiers, browser type, operating system, pages viewed, timestamps, referral URL, security and diagnostic logs.
• Data you provide: name, surname, email address, phone number (if provided), country/language, messages submitted via forms or email.
• Account/membership data: registration and profile data, login credentials (stored securely), subscription status, and activity necessary to deliver the services.
• Purchase and billing data (if applicable): purchases, amounts, order status. Payments are processed by Stripe; we typically do not store full payment card details.
• Marketing and tracking data: cookies, pixels, advertising identifiers, ad interactions and conversion measurement.

How We Use Your Data

We use personal data to:

• Operate and secure the Website (functionality, security, fraud/abuse prevention).
• Manage registrations, accounts and membership and provide access to courses and content.
• Process purchases and payments via Stripe and related administrative activities.
• Respond to inquiries and provide support.
• Send service communications (confirmations, technical updates).
• Send marketing communications (newsletters, offers, launches) via AWeber, where permitted by law and/or based on your consent.
• Analyze and improve Website performance and user experience.
• Run advertising/remarketing and measure conversions.

Legal Bases (EEA/UK Users)

If you are located in the EEA/UK, we process personal data under one or more of the following legal bases:

• Contract performance and pre-contractual steps (account, membership, purchases).
• Consent (marketing, non-essential cookies where required).
• Legitimate interests (Website security, fraud prevention, essential analytics, service improvement) balanced against your rights.
• Legal obligations (tax, accounting, compliance).

Cookies and Similar Technologies

We use cookies and similar technologies for the following purposes:

Where required, we provide a cookie banner to manage preferences. You can also control cookies via your browser settings.

Advertising & Measurement

We use Meta Pixel and Meta Conversions API. These tools may collect or receive information such as IP address, user agent, cookie/device identifiers, events and conversion signals (e.g., page view, registration, purchase, form submission), and technical data needed for measurement and attribution. Certain identifiers may be sent using privacy-preserving methods (e.g., hashing/pseudonymization where configured).

Main purposes include conversion measurement and attribution, ad delivery optimization, remarketing and lookalike audiences, and fraud prevention and traffic quality improvement.

Meta may process certain data as an independent controller under its own policies:

• Meta Privacy Policy
• Ad Preferences

Email Communications and CRM (AWeber)

We use AWeber to send newsletters and marketing messages. You can unsubscribe at any time using the link in our emails, or by contacting us at info@thebridgemasters.com.

Payments (Stripe)

Payments are processed through Stripe. Stripe may process personal data as an independent controller or processor depending on the context and its policies. We generally do not store full payment card details on the Website.

Sharing and Disclosure

We may share personal data with:

• Technical providers (hosting, maintenance, security, analytics).
• Meta for advertising, remarketing, and measurement (Pixel and Conversions API).
• Stripe for payment processing.
• AWeber for email delivery and automation.
• Professional advisors and competent authorities where required by law.

International Data Transfers

The Company is located in the United Arab Emirates and some providers may operate outside the EEA/UK. Where required, we apply appropriate safeguards (e.g., Standard Contractual Clauses and technical/organizational measures).

Data Retention

We retain personal data only as long as necessary for the purposes described:

• Account/membership data: for the duration of the account and as needed for legal/administrative purposes.
• Marketing data: until you unsubscribe/withdraw consent or object.
• Purchase records: for the period required by applicable law.
• Analytics/ads data: according to tool settings and technical requirements.

Security

We use reasonable safeguards to protect personal data (access controls, secure protocols, monitoring). No system is fully secure, but we work to reduce risk.

Your Rights

Depending on your location and applicable laws, you may have rights to:

• Access, correct, or delete your data.
• Restrict processing.
• Data portability (where applicable).
• Object to processing (especially direct marketing).
• Withdraw consent at any time.

To exercise your rights, contact: info@thebridgemasters.com

Children's Privacy

The Website is not intended for children without appropriate consent under applicable law. If you believe a child has provided us personal data, please contact us to request deletion.

Changes to This Privacy Policy

We may update this Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.